Introduction to User Experience (UX)

Introduction to User Experience (UX) - (On Demand)

In this course you will learn all about what User Experience (UX), how it works with other teams, the basics of research and prototyping as well as referencing systems with good/bad UX.

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Course curriculum

1. Recommended Books
2. Recommended Podcasts
3. Recommended Articles
4. Template downloads
5. Class MIRO board
1. Course overview
2. Structure: how this course will work
3. Before we begin...
1. Introduction
2. My Design influences
1. Understanding UX
2. Exploring Design Processes
3. Blind Men and Elephant
4. Zoom
5. Powers of Ten
6. Why UX is important (and why businesses love it)
7. Where UX sits with other disciplines
8. UX and Language
9. Persona
10. End user
11. User Research
12. Pain points
13. User Interface (Elements and Components)
14. Breadcrumbs
15. Wireframe
16. Prototype
17. Mockup
18. A/B Testing
19. Interaction Design
20. Card Sorting
21. The UX Design Role
22. End of Module Quiz
1. Module overview
2. Common Research Methodologies
3. Common methodologies
4. Exploring Quantitative Research
5. Exploring Qualitative Research
6. Exploring Observational Research
7. Exploring Triangulation
8. The Act of Understanding
9. Listening & Bias
10. Ethics in Design
11. Podcast with Gerry & Kim Goodwin
12. Project Work
13. Travel Diary & Download/MIRO Board
1. Module overview
2. Before we continue...
3. A study overview
4. Research planning (Getting started with your course challenge)
5. Understanding Research Questions
6. Recruitment
7. Creating a Screener
8. Consent & Consent Forms
9. Planning a session
10. Creating a discussion guide
1. Complete your Research Proposal and upload
1. Module Overview
2. So you've done research, you've learned some things. Now what?
3. Improving the signal to noise ratio
4. Hot Tip: Top Tasks
5. Getting set up to sense-make
6. Preparing your data
7. Affinity Mapping or Affinity Diagramming
8. Empathy Mapping
9. Personas
10. Cause & Effect / Root cause analysis - Fishbone diagram
11. Journey Mapping course
12. Understanding & Writing Insights
1. Module Overview
2. What is prototyping?
3. Complete the sentence
4. Explaining Prototyping
5. Ideation, Experimentation and Prototyping
6. The two phases to Prototyping
7. The key to reducing risk and increasing certainty
8. Understanding (the best) ideas
9. Service Advertisement
10. Design the Box
11. Idea Portfolio
12. Example: Lufthansa 5-Star Airline - Full Service Staging
13. Example: Recreating a Court
14. Example: Full Service Concept Case Study
1. The 8 Killer UI Principles of User Interface Design
2. Principle 1. Typography
3. Principle 2. Affordance
4. Principle 3. Control
5. Principle 4. Support
6. Principle 5. Accessibility - Colour & Contrast
7. Principle 6. Proximity, Z-Index & Hierarchy
8. Principle 7. Consistency
9. Principle 8. Language
10. Homework (optional)
1. What is Information Architecture?
2. The User (Plus Deliveroo, pre-service, service and post service expectancy)
3. The Content (exploring Apple.com and Amazon.co.uk)
4. The Context
5. Download: Feel free to explore further this excellent book 'Practical Guide to Information Architecture' by Donna Spenser
1. Module Overview
2. You have a prototype ready, now what?
3. Exploring System Usability Scale (SUS)
4. The Rainbow Sheet by Tomer Sharon
5. Remote Validation software
6. Hot Tips
7. Thank you
1. Before you go...
2. Get your certificate!

About this course

$799.00
106 lessons
4 hours of video content

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Introduction to User Experience (UX) - (On Demand)

Course curriculum

Downloads & Resources

Course welcome

Module 1 - Introduction to this Course

Module 2 - What is User Experience?

Module 3 - Researching to understand

Module 4 - Setting up a study

Module 5 - Creating a Proposal

Module 6 - Sense Making & Visualisation

Module 7 - Prototyping

Module 8 - UX & UI

Module 9 - Information Architecture

Module 10

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About this course

Discover your potential, starting today