Journey Map Essentials
Journey Mapping is one of the most powerful tools in any innovators toolkit. When correctly presented and created, it provides a visual representation of the experiences faced by people navigating an organisational ecosystem.
Have a suggestion you'd like to add?
A welcome from your trainerFREE PREVIEW
Introductions and hopes for the course
Structure: how this course will work
Before we begin...
Say hello and connect with this and other Journey Mapping Essentials
What is Journey Mapping
Value and History of Journey Mapping
Zooming in and out
Powers of Ten
Interpretation of Power of Ten