Journey Map Essentials

Journey Mapping is one of the most powerful tools in any innovators toolkit. When correctly presented and created, it provides a visual representation of the experiences faced by people navigating an organisational ecosystem.

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Course curriculum

1. Recommended Books
2. Recommended Podcasts
3. Template downloads
4. Articles
5. Have a suggestion you'd like to add?
1. A welcome from your trainer
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2. Introductions and hopes for the course
3. Structure: how this course will work
4. Before we begin...
5. Say hello and connect with this and other Journey Mapping Essentials
1. What is Journey Mapping
1. Value and History of Journey Mapping
1. 8-Killer Aspects
1. Zooming in and out
2. Powers of Ten
3. Interpretation of Power of Ten
1. Dichotomy of Journey Maps
1. Design Challenge
1. How to prepare
2. About the live workshop
3. Zoom - Live session details for 2022-2023
1. Creating a Map with Gerry
1. Create a sub-journey in the class MIRO board
2. Create a screenshot of your Journey Map and Sub-Journey
1. 45-minute video of how to digitise your maps using Smaply.com
2. Self reflection
3. Before you go...
4. Get your certificate!
5. Copy of Continue the conversation about Journey Mapping Essentials
1. Before you go...
2. Get your certificate!
3. Continue the conversation about Journey Mapping Essentials

About this course

€249,00
32 lessons
2.5 hours of video content

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Journey Map Essentials

Course curriculum

Resources

Welcome

Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Attend a Live 2-hour workshop with Gerry

AND/OR Watch Gerry build out a journey map

Assignment

Power ups

Finally

About this course

Discover your potential, starting today