Journey Mapping Fundamentals

A 100% video course on how to go from 'no information' about Journey Mapping, to creating a Journey Map. With demonstrative videos.

Course curriculum

1. Recommended Books
2. Recommended Podcasts
3. Template downloads
4. Articles
5. Have a suggestion you'd like to add?
1. Welcome to the Journey Mapping Fundamentals course!
2. Introductions and hopes for the course
3. Structure: how this course will work
4. Before we begin...
5. Say hello and connect with this and other Journey Mapping Fundamentals
1. What is Journey Mapping?
1. Value and History of Journey Mapping
1. 8-Killer Aspects to consider
1. Zooming in and out
2. Powers of Ten
3. Interpretation of Powers of Ten
1. Dichotomy of Maps
1. Design Challenge
2. Document my travel diary using the service safari canvas
1. Creating a Map with Gerry
1. Before you go...
2. Get your certificate!
3. Continue the conversation about Journey Mapping Fundamentals
1. 45-minute video of how to digitise your maps using Smaply.com

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