Journey Mapping Fundamentals
A 100% video course on how to go from 'no information' about Journey Mapping, to creating a Journey Map. With demonstrative videos.
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Welcome to the Journey Mapping Fundamentals course!
Introductions and hopes for the course
Structure: how this course will work
Before we begin...
Say hello and connect with this and other Journey Mapping Fundamentals
What is Journey Mapping?
Value and History of Journey Mapping
8-Killer Aspects to consider
Zooming in and out
Powers of Ten
Interpretation of Powers of Ten