The Human Centered Design Network

“Honestly, I didn't know what to expect; I just had a very vague challenge in my mind that I wanted to explore with Gerry. Our connection, as people, as well as as mentor/coach and mentee, was immediate! Making people feel safe, heard and appreciated is for me one of the main values of a good designer (and coach) and is definitely one of Gerry's greatest strengths; along with his undeniable humour and unique way to create engaging experiences for participants. During these 5 sessions Gerry shared with no hesitation previous case studies, tools that he has created and innumerable valuable tips. But it was the conversation that he facilitated that helped me to discover what the real problem was, that I had to tackle.There are not enough words that I can use in order to recommend Gerry. I'll just say that: If you're not only looking for a 5-star designer / consultant / coach / trainer but also for someone that will deeply care and immerse himself in your problem to help / facilitate you find your way towards the best course of action, then you should look no further!”

Vasia, Service Designer, Greece (2023)

“Gerry has been the coach I needed to help work out my path and next steps as a Service Designer. He has a great rapport and knows the ways to help you get unstuck practically. He’s a great storyteller and doesn’t hold back in connecting theory to real life design experiences he has seen to help you apply the coaching. He makes it feels easy to discuss the conversations you’ve been having with yourself about your career and skills. Just what you need in a coach.”

Richard, Service Designer, UK (2023)

“I was offered the opportunity by my business to be coached by Gerry. Working with Gerry was a great experience, and he helped guide me through the process of helping enable HCD in my organisation. I would recommend working with Gerry to anyone in the Service Design, UX or Leadership space.”

Andrew, UX Lead, UK (2022)

“I’ve had the good fortunate to be coached by Gerry since 2022. Gerry’s knowledge and experience combined with his sense of humor and down to earth style make our sessions not only valuable but truly enjoyable. He’s an expert in his field and my own knowledge and experience has grown immensely since I started connecting with him.”

Andrea, Service Designer, Canada (2023)

“I have had the pleasure of being coached by Gerry for over a year. Gerry brings a wealth of knowledge and diverse experience to our sessions together. His light-hearted style keeps the discussion of challenging topics fun and engaging. He is an expert in gently guiding you to focus on the right things, and making meaningful connections to relevant resources. I leave every call with him feeling energized and excited to tackle more in the service design space.”

Laura, Service Designer, Canada (2022)